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If you still can't find the answer you're sniffing for below, email us at humans@meowbox.com and we would be happy to lend a paw.

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  • a yellow fur cat lifting up a dumbbell wearing a red and white head band

    Getting started

    Learn more about meowbox and subscription plans.

    Get answers 
  • a brown fur cat lounging on a cat bed, with a coffee and credit card in front

    Account & billing

    Everything you need to know about payments and your account.

    Get answers 
  • a brown and white cat holding an aeroplane


    Wondering about the status of your box?

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  • a black and white cat flipping over a meowbox, underneath a black cat with toys and treats on top of him

    More about meowbox

    Common questions about our brand and projects.

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Pawpular questions

What is meowbox?

meowbox is the original subscription box for cats, shipping premium goodies to your door monthly, or every other month. Each month’s meowbox follows a different theme and contains at least four fun, enriching toys and a delicious, healthy treat.

How does meowbox work?

Ameowzing question! We have a whole page all about that here.

How do I cancel my subscription?

We're sad to see you go!

You can cancel your subscription by contacting us or logging into your account.

If you call or email us to cancel, please make sure to reach out before 4 pm PT on the last business day of the month so that you will not be charged for the next month’s meowbox.

How does meowbox give back?

Through the One Box Can program, we feed cats across the globe who live in shelters, rescues, adoption centers, sanctuaries, and foster programs. When we help alleviate the financial burden of food supplies, shelters are in a better position to direct funds and resources towards important initiatives such as spaying and neutering. Cat’s bellies are filled and the meowbox community can learn about incredible organizations and programs through email and our social media channels.

Not only do we facilitate One Box Can, we donate and participate in numerous other events and projects that give to kitties in need.

Would your organization like to be a beneficiary of meowbox community giving? Send a meow to our donations team here.

What kinds of items are included in a meowbox?

Each meowbox includes a delicious, healthy treat and at least 4 meowbox-exclusive toys that were specially designed to stimulate your cat’s hunting instincts and encourage active play. If kitty is on a special diet, you can replace snacks with an extra toy by selecting the "No treats" meowbox option.

In each month’s box, discover a fun new theme. Take a peek inside previous boxes here.

Are you affiliated with BarkBox?

As much as we can appreciate a cute pup (don’t tell our cats we said that), we are not affiliated with BarkBox at this time.